ALightingStore.com accepts returns for any reason within 30 days of delivery. If the return is due to a defect in manufacturing or workmanship or because a fulfillment mistake took place, then ALightingStore will incur the cost of the return shipment. If the return is for any other reason, the customer will pay for return shipment. Refunds will only be given once the manufacturer has confirmed that the item has been shipped back in the same condition. If a manufacturer chooses to charge ALightingStore a restocking fee then ALightingStore has the right to deduct that fee from the refund amount.
If you had Free Shipping due to the size of your order there may be a deduction from your refund for these incurred expenses. If you have any further questions about your return please do not hesitate to contact us. If you would like to submit a return request please click below.
To submit a return please fill out this form